Caller ID Spoofing Scam
Defending against scams starts with awareness. Empowering yourself and your employees with knowledge about how scams work and taking proactive steps to prevent them protects you, your business, and those you serve.
Scammers are becoming increasingly sophisticated and brazen with their schemes. Businesses are prime targets for scammers. With the variety and the ever-changing nature of fraud schemes, it’s important to stay informed.
Caller ID Spoofing: A Common Scam
Be cautious of scammers who attempt to impersonate Country Club Bank by either identifying themselves as such or by spoofing our phone number. Call spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. You may not be able to tell right away if an incoming call is spoofed. Be extremely careful about responding to any request for personal identifying information. Learn more about Caller ID Spoofing. Note: This link will take you to a page not affiliated with Country Club Bank.
Our fraud department may call, text or email you about suspicious transactions, but we would never ask you to provide:
- Online Banking Password and/or login credentials
- PIN numbers
- Full SSN
- Full Card Number
- 3-digit code on the back of your card
- Verification code
If you receive a suspicious call, text or email that appears to be from Country Club Bank and are uncertain or uncomfortable, call us directly at 816-931-4060.
Protecting against fraud and mitigating risk is a partnership between the bank and our customers. On our Fraud Awareness and Business Knowledge Center pages, we offer information on how our customers can build company-wide policies and best practices to protect against fraud. Education and awareness is key to fraud prevention. Please share this information with your associates, as appropriate. Please be sure to check out our fraud awareness page for more security tips.
We know you have many choices in banking, we are honored you chose us.